Corby Support and Customer Satisfaction

We invented the Digital Keypad back in 1972 and since then, have manufactured and sold millions of Corby Keypads, Cards, Data Chips, Door Locks, CCTV, and Corby Access Control Systems. If you know which Corby product you have then just click on the tabs below to locate the product group you need help with.

Even if your product is 10, 20 or 30 years old we still sell, support and repair most items. For repairs, no RMA number is required. Just send us all the details plus the defective product and we will send or email you a written quote for the repair costs. If we do not hear back from you within 30 days we will discard the item and close the repair ticket.

If you want to return a item for credit, a RMA number is required. Unless the items is new, unopened and the package undamaged there may be a restocking and handling fee. Call or email us with details to obtain the correct RMA number.

We only honor warranties to the original purchaser if the item is still covered under our warranty terms and you enclose a copy of the original invoice from Corby or from one of our 300 Authorized Distributor locations. If you bought the item elsewhere you must return it to that place of purchase or follow the directions in the above paragraphs.

If you need to purchase Keypads, Card Readers, any type of card including Wiegand, MagStripe, Proximity and BarCode or DataChips including iButtons, contact your local installing dealer or Security Professional. If they are unable to help you then please call us direct.

If you need "on-site" sales or service and don't have the name of the original Security Dealer or Installer then look in your local Yellow Pages under the headings of Burglar Alarm Systems, Fire Alarm Systems or Security Systems. Another excellent source is Electrical Contractors that also specialize in Data, Voice and Telecom installations. For computer and software issues you may want to look under the heading of Computers.

Give them a call explaining that you have a Corby Keypad or a Corby Access Control System and ask if they will provide service for you. In some cases, for computer and programming issues, we have found students at the local Community College and some entrepreneurial employees at Radio Shack, Best Buy or Staples are willing to do System Programming and fix other things for a slight fee.

Unfortunately, a lot of Companies have a policy of only servicing what they install. If that's the case and you can't locate anyone to service your account then fax or send us mail with your name, address, telephone number and zip code and we will try to be a Match Maker and put you in touch with one of our Preferred Dealers in your area who will be more than happy to provide you with quality sales and service. If we have no Preferred Dealer available we will search our database and provide you with a list of the phone numbers that we do have on file.

We are here to help you and make your experience a good one. If you don't find what you need then please call us or send us mail.

Some of our manuals are in .pdf format which requires the free Adobe Acrobat Reader to be installed on your computer to view or search them. You can download it here.

DataChips

This Access Control System supports one to 17 users and each user can be added or deleted in seconds. In the Unlimited Users Mode the system can support thousands of users.

Tech Sheets / Manuals
4300 Stand-Alone Data Chip Manual
4300 Stand-Alone Data Chip Cut sheet
4300 Stand-Alone Data Chip Homepage

4300 Stand-Alone Data Chip Conversion information
4300 Stand-Alone Data Chip Frequently Asked Questions

6500 Keypads

This is a "stand-alone" access control system designed for low cost and easy installation using a minimal amount of additional components. All you need for minimal operation is a simple 12 or 24 VDC power supply and an electric door lock. All necessary relays and other security features are built into its thin profile, allowing most models to be installed into a standard electrical box.

Tech Sheets / Manuals
Stand-Alone 6500 Series Manual
Stand-Alone 6500 Series Sales Sheet
Stand-Alone 6500 Series Homepage

Stand-Alone 6500 Series Architectural Specifications
Stand-Alone 6500 Series Frequently Asked Questions
Stand-Alone 6500 Series Mounting Outdoor Keypads to a #14 Box

7000

The Corby Digital Key consists of a 12 digit keypad and an on board electronics module. The Digital Key requires a four or five digit access code to be pressed in an exact order. Unlike other imitators, the Corby Digital Key uses true "Out of Sequence" error detection that demands exact entry of the operating code. Any deviation from the correct sequence instantly resets the unit. More than 95,000 different code combinations are possible with the Corby Digital Key because of the twelve digit keypad. Digital Keys that use less than twelve digits cannot provide the same level of security.

7500

Made from a solid block of aluminum, this keypad utilizes piezoelectric technology to provide the security installer with the elegance your customer wants and the ruggedness that your customer needs! It is resistant to the effects of Mother Nature and vandals.The keypad is a stand-alone unit, requiring only a power supply and electric door lock to operate. Programming is done at the keypad, and it has the capacity to hold over 200 different user codes! Code lengths may be from 4 to 8 digits in length, giving your customer 100 million code combinations! All codes are stored in nonvolatile memory, so if you lose power to the unit, your codes will still be there when power returns.

Tech Sheets / Manuals
Stand-Alone 7500 Series Keypad Manual
Stand-Alone 7500 Series Keypad Sales Sheet
Stand-Alone 7500 Series Keypad Homepage

Stand-Alone 7500 Series Keypad Architectural Specifications

Sys 1

The System 1 Access Control System supports up to 250 users. Each user can be added or deleted in seconds. The built-in relay can switch power to an electric Door Lock, arm or disarm an Alarm System, shunt Alarm Devices, or operate a Garage Door.

Tech Sheets / Manuals
System 1 Manual
System 1 Sales Sheet
System 1 Homepage

System 1 Frequently Asked Questions
System 1 Architectural Specifications

System 1 LCD Messages - Web
System 1 LCD Messages - PDF
System 1 Terminal Descriptions - Web

System 1 DataChip Conversion information
System 1 Mounting Outdoor Keypads to a #14 Box
System 1 Serial Printer to Access System
System 1 Access System Important Information
System 1 4301 Data Chip Adapter Module

System 2

The standard System 2 (Model 2016) supports 2700 users and each user can be added or deleted in seconds using the built-in Programming Keypad. The programmable relays can control almost any device including electric Door Locks, arm or disarm Alarm Systems, shunt Alarm Devices, or operate Garage Doors. Manual with Wiring Diagrams Coming Soon.

Tech Sheets / Manuals
System 2 :: Manual
System 2 :: Sales Sheet
System 2 :: 2003 Homepage
System 2 :: 2016 Homepage

System 2 :: Frequently Asked Questions
System 2 :: Architectural Specifications - 2003
System 2 :: Architectural Specifications - 2016

System 2 :: LCD Messages
System 2 :: Ethernet Instructions
System 2 :: DataChip Conversion information
System 2 :: Serial Printer to Access System
System 2 :: Access System Important Information
System 2 :: Mounting Outdoor Keypads to a #14 Box
System 2 :: Upgrading from System 2 to System 2000
System 2 :: Pyramid Proximity Reader Wire Connections

Individual Wiring Diagrams

Quick Start Guide

Sys 5

The System 5 Access Control System supports up to 750 users. Each user can be added or deleted in seconds using the supplied Video Display Terminal (VDT). The built-in relays can switch power to electric Door Locks, arm or disarm Alarm Systems, shunt Alarm Devices, or operate Garage Doors.

Tech Sheets / Manuals
System 5 Hardware Manual
System 5 Software Manual
System 5 Cutsheet
System 5 Homepage

System 5 Frequently Asked Questions
System 5 Architectural Specifications

System 5 Datachip Conversion information
System 5 Mounting Outdoor Keypads to a #14 Box
System 5 Serial Printer to Access System
System 5 Access System Important Information
System 5 4301 Data Chip Adapter Module

Individual Wiring Diagrams

Sys 10

The System 10 Access Control System supports Thousands of users. Each user can be added or deleted in seconds using the supplied personal computer and printer. The built-in relays can switch power to electric Door Locks, arm or disarm Alarm Systems, shunt Alarm Devices, or operate Garage Doors.

Tech Sheets / Manuals
System 10 Hardware Installation Manual
System 10 Software Manual
System 10 Cutsheet
System 10 Homepage

System 10 Frequently Asked Questions

How To for System 10
How To for System 10 - New Install
HowTos for System 10 - Upgrade - for Version 6.1 or Older
HowTos for System 10 - Upgrade - for Version 6.2 or Newer
HowTos for System 10 - Configure your Digiboard
HowTos for System 10 - Find Your Software Version
HowTos for System 10 - Year 2000 Compliance Check

System 10 Datachip Conversion information
System 10 Mounting Outdoor Keypads to a #14 Box
System 10 Serial Printer to Access System
System 10 Access System Important Information
System 10 4301 Data Chip Adapter Module

Individual Wiring Diagrams

System 2000

System 2000 consists of flexible, two-door access control panels that can be expanded into a large 248 door System. Panels are connected to a Network Interface Controller (NIC) and personal computer (PC) to provide a reliable and powerful Access Control System. Panels communicate to NIC and the PC on multiple RS485 channels to insure data transfer. Once programmed, each panel contains all user and door control data necessary to provide fast and easy access without delays or reliance on the PC.

Tech Sheets / Manuals
System 2000 :: Cutsheet
System 2000 :: Manual
System 2000 :: Software Quick Start Guide
System 2000 :: Homepage

System 2000 :: Modem Instructions
System 2000 :: Installing an EPRom or RAM
System 2000 :: Datachip Conversion information
System 2000 :: Access System Important Information
System 2000 :: Mounting Outdoor Keypads to a #14 Box
System 2000 :: Upgrading from System 2 to System 2000
System 2000 :: Pyramid Proximity Reader Wire Connections

86 Timer

The Model 86 and our other relays are a sophisticated multi-purpose digital Timer and controller designed for security, Access Control and Industrial Process Control Applications. experience has contributed to the present performance characteristics of these unit.

The following Relays are a versatile product having many applications. Some examples include bypassing alarm loops, controlling cameras & security lighting and delaying sirens and bells. It can activate doors and shunt door contacts for exit. Industrial applications include controlling motors and fans, delaying or timing events on assembly lines, activating valves and pumps in environmental system.

Tech Sheets / Manuals
Model 86 Timer Relay Manual
Timer and Relay Modules 22 25 78 Relays Manual
Timer and Relay Modules Homepage

Timer and Relay Modules Frequently Asked Questions
86 Timer Module to 7000 Series Keypad Wiring Diagram - Latching
86 Timer Module to 7000 Series Keypad Wiring Diagram - Mag-Lock
86 Timer Module to 7000 Series Keypad Wiring Diagram - Shunt Alarm