|Corby is Access Control|
|Sat Apr 29th 2017|
We invented the Digital Keypad back in 1972 and since then, have manufactured and sold millions of Corby Keypads, Cards, Data Chips, Door Locks, CCTV, and Corby Access Control Systems. If you know which Corby product you have then just click on the tabs below to locate the product group you need help with.
Even if your product is 10, 20 or 30 years old we still sell, support and repair most items. For repairs, no RMA number is required. Just send us all the details plus the defective product and we will send or email you a written quote for the repair costs. If we do not hear back from you within 30 days we will discard the item and close the repair ticket.
If you want to return a item for credit, a RMA number is required. Unless the items is new, unopened and the package undamaged there may be a restocking and handling fee. Call or email us with details to obtain the correct RMA number.
We only honor warranties to the original purchaser if the item is still covered under our warranty terms and you enclose a copy of the original invoice from Corby or from one of our 300 Authorized Distributor locations. If you bought the item elsewhere you must return it to that place of purchase or follow the directions in the above paragraphs.
If you need to purchase Keypads, Card Readers, any type of card including Wiegand, MagStripe, Proximity and BarCode or DataChips including iButtons, contact your local installing dealer or Security Professional. If they are unable to help you then please call us direct.
If you need "on-site" sales or service and don't have the name of the original Security Dealer or Installer then look in your local Yellow Pages under the headings of Burglar Alarm Systems, Fire Alarm Systems or Security Systems. Another excellent source is Electrical Contractors that also specialize in Data, Voice and Telecom installations. For computer and software issues you may want to look under the heading of Computers.
Give them a call explaining that you have a Corby Keypad or a Corby Access Control System and ask if they will provide service for you. In some cases, for computer and programming issues, we have found students at the local Community College and some entrepreneurial employees at Radio Shack, Best Buy or Staples are willing to do System Programming and fix other things for a slight fee.
Unfortunately, a lot of Companies have a policy of only servicing what they install. If that's the case and you can't locate anyone to service your account then fax or send us mail with your name, address, telephone number and zip code and we will try to be a Match Maker and put you in touch with one of our Preferred Dealers in your area who will be more than happy to provide you with quality sales and service. If we have no Preferred Dealer available we will search our database and provide you with a list of the phone numbers that we do have on file.
We are here to help you and make your experience a good one. If you don't find what you need then please call us or send us mail.
Some of our manuals are in .pdf format which requires the free Adobe Acrobat Reader to be installed on your computer to view or search them. You can download it here.